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TCSHRM December Webinar: The Resilient HR Professional

  • 16 Dec 2020
  • 12:00 PM - 1:00 PM
  • Online - once registered you will receive a WebEx invite the week of

Every industry and position is impacted by an ever-changing business environment, whether caused by technology, globalization, COVID-19, or other events and developments. It’s likely that you are in a demanding role with high-stakes projects, deliverables, and relationships. Examples of circumstances that you may recognize are taxing workloads, remote meetings, collaboration on multi-cultural teams with different expertise and personalities, organizational changes small and large, emotionally charged conversations, and combining work with family life while you also might be facing health or other concerns. Needless to say: resilience is no luxury in this context. Resilience can be defined as your ability, when exposed to a potentially highly disruptive event, to maintain healthy psychological and physical functioning. Resilience is about bouncing back when you face setbacks. It can be strengthened by applying a variety of strategies that help you recover when misfortunes hit you and that help maintain positive thoughts and emotions while you’re in the midst of it.

This engaging and practical webinar will provide you with insights and tips to:

  • Adopt a mindset that helps you bounce back from setbacks psychologically and behaviorally.
  • Apply 6 things that resilient HR professionals do differently, based on insights from the Mayo Clinic, the Stress & Resilience Institute, Deloitte Insights and others
  • Learn about daily practical strategies from experts such as Stanford’s psychologist Carol Dweck and Dr. Martin Seligman of the University of Pennsylvania Resilience Program.


Carolien Moors is the founder of HardTalk Biz Coaching and provides executive coaching, team sessions, change management consultation, conflict mediation, keynotes, and webinars. She has 30 years of experience in the Netherlands, Germany, Belgium, and the U.S. and is thankful for the numerous clients in a wide variety of industries. Carolien focuses on enhancing transition and change management, strengthening emotional intelligence, improving leadership influence, and strengthening organizational communication, accountability, and team effectiveness. She coaches small-business and start-up entrepreneurs, top executives, and leaders who are growing through the ranks.

Carolien provides yearly professional development sessions and full day courses on various topics for the Humphrey School of Public Affairs International Fellows Program, for Minnesota Continuing Legal Education, and for the University of Minnesota. Carolien received three Master’s degrees in psychology and education from universities in the Netherlands and the United Kingdom. She is known for a practical, engaging, and caringly candid, direct approach with insights from system thinking, gestalt psychology, neuroscience, leadership and change management research. For examples of her profit and non-profit clients visit her website:

On a more personal note, Carolien recently commuted between the Twin Cities and Singapore for 1.5 years, until COVID-19 hit the world. Carolien donates her expertise to select non-profits and she has always volunteered hands-on: as a Guardian ad Litem, volunteer police officer, group leader for people with disabilities, hospice companion, and other meaningful causes. Carolien loves to cook, entertain, travel, hike, read, enjoy live jazz and other performing arts, ride her Yamaha FZ8, and above all, she prioritizes quality time with her family of five and their yellow lab.

For additional event and registration information, visit the TCSHRM website.

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